Services
Customer Support
K.A. Pumps offers a great variety of pumps that are specially designed to meet customer needs at the best quality to cost ratio. Our technology provides the latest technology and similar text about the pumps technology currently available at K.A. Pumps.
Services We Offer
K.A. believes in customer satisfaction, and its service system is based on Maintenance Management System (MMS), which is part of the K.A. Enterprise Resource Planning (ERP) initiative.
The objectives of K.A. service system are:
- Quick response to service complaints
- Timely completion of installations and commissioning
- Availability of service personnel
- Continuous skills development of service personnel
K.A. Pumps is committed to continual improvement of its services through customer feedback.
In-Factory Repair Services
Our factory-trained technicians can troubleshoot, diagnose, repair, and test pumps in our factory which is fully equipped with tools, spare parts inventory, electronic hydraulic test bed and ofcourse the expertise to apply the knowledge and experience in order to get the job done.
Maintenance Training
To enhance the capabilities of customer's maintenance personnel, we offer in-house or field training sessions. These sessions can be tailored to meet the specific needs of a client. The sessions consist of video training as well as a hands-on workshop conducted by our factory-trained personnel as well as representatives from our manufacturers.
Maintenance Services
Regularly scheduled maintenance can help avoid costly pump breakdowns. Inspection of key operational characteristics and pump system components can provide early warning signs. K.A. provides free of charge inspection visits and after sales services during the pump's warranty period.
K.A. experienced service technicians and engineers can spot potential performance problems and recommend corrective action. K.A. can recommend ways to improve pump efficiency and reduce operational costs with improvements in the whole pumping system.
Service Contracts
K.A. Pumps offers tailored contracts which include regular service visits for testing and operational inspection, preventive maintenance and corrective maintenance. In some cases the service contracts include pump overhauling and upgradation.